How to request an affiliate payout
When your Available commission reaches the program minimum, request a payout from Affiliates. NextShopper pays by bank transfer—there is no automatic payout API. Staff mark the payout paid after processing. Pending commission still inside the holding period cannot be withdrawn yet.
This guide covers checking balances, submitting Request payout, and tracking payout history.
Who this guide is for
- Affiliates with Available balance at or above the minimum
- Partners wondering why Request payout is disabled
- Anyone reconciling Commissions vs Payouts tables
Before you start
- Confirm bank details on file with staff if they have asked for them (account name, bank, routing details per their instructions).
- Ensure Available ≥ minimum shown in Payout help (Request a bank transfer when available commission reaches :min).
- Understand pending amounts are not withdrawable until released.
- Keep tax/identity documents ready if staff request them for compliance.
Step-by-step: request payout
- Open Affiliates.
- Check Available versus Pending.
- Read Payout help text for the current minimum.
- Select Request payout when enabled.
- Confirm Payout requested. Staff will pay by bank transfer.
- Watch the Payouts table for status updates (No payout requests yet. until the first one).
Do not open duplicate requests for the same available balance unless staff advise you to.
What happens next / how to verify success
- A row appears under Payouts.
- Available decreases when the request locks funds for processing.
- Staff mark paid after the bank transfer; keep an eye on your bank account and the payouts list.
Common problems
| Problem | What to try |
|---|---|
| Button disabled | Balance below minimum; wait for pending → available |
| Requested but unpaid long time | Ticket with payout row date; confirm bank details with staff |
| Pending stuck | Holding period; referred invoice refunded/cancelled may remove commission |
| Wrong currency expectation | Payouts follow program rules staff communicate |
| Duplicate request | Contact support; do not keep clicking |
Frequently asked questions
Can I get PayPal payouts?
The portal text specifies bank transfer. Ask staff only if they offer an exception.
Are payouts instant?
No. Manual staff processing applies.
What if a referred customer refunds?
Commission may reverse—check Commissions and ask support about a specific invoice.
Do I invoice NextShopper?
Follow staff instructions for your jurisdiction; the portal request is the trigger.
Related guides
- How to join the affiliate program
- How to share your affiliate link
- How to find and pay an invoice
- How to update your profile
Still need help?
Open a support ticket or Contact with your affiliate Code and the payout request date.